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As a veteran owned business—we started in this industry almost by accident.
In 2005 my wife and I knew friends in a predicament. They found themselves with a million-dollar business, and fulfillment house that didn’t care. Not only were their fulfillment anti- partners not shipping their products, these people didn’t value them—and as a business owner, you need that.
So we became their partner in the hyper-growth fulfillment space and built a company that shared our same uncompromising care. Since we were only charging our friends $1 per order, we made it official with our name: DOLLAR FULFILLMENT.
We put value behind your dollar because we want to see you succeed. We take your dollars further, growing with you as your bottom line increases and your business along with it. It’s important to us.
I grew up in Sandpoint, Idaho, a lot smaller town than Coeur d’Alene. My mom was a stay-at-home mother, and my dad installed windows and doors. They gave me my values.
We are a company that believes in hard work, honesty, integrity, and fun! And we’ve always been about “people over profit,” whether it’s our employees or our customers.
If we make a mistake on a customer’s job, we own that mistake and pay for it to be fixed. Obviously, that impacts our bottom line, but taking care of people is more important to us than making sure that our bottom line is met.
This brings me to my next point….
There are certainly good reasons other companies charge higher fees, but we have been able to successfully run our business and fulfill our customers’ products for $1 per order for a decade now. We’re proud of that.
